Thank you for choosing NaitveCos! Here are our shipping policies:

  1. Shipping Processing Time

All orders will be processed and shipped within 1-3 business days.
During promotional seasons or holidays, processing time may be delayed. We will try our best to shorten the processing time and notify you of the update on the shipping status in a timely manner.

  1. Domestic Shipping

We provide free standard shipping service for domestic orders (please check the checkout page for specific requirements).
Standard shipping time is approximately 3-7 business days.
We also provide expedited shipping services, the cost will vary depending on your shipping address and selected shipping method.
Shipping costs will be clearly displayed at checkout.

  1. International Shipping

We support international shipping. International orders are usually shipped within 7-14 business days, depending on the destination and customs clearance procedures.
International shipping costs will be calculated based on the order weight and shipping address and will be displayed at checkout.
Please note that all international orders may be subject to customs duties and taxes, and customs duties and import taxes are the responsibility of the consignee.

  1. Order Tracking

Once your order has been shipped, we will email you a confirmation with a tracking number.
You can use the tracking link in the email to keep updated on the status of your package.

  1. Shipping and Duties

Shipping costs for domestic orders vary depending on the shipping method and order amount.
Duties and import taxes for international orders are the responsibility of the recipient and are determined by the customs department of the destination country.

  1. Lost or Damaged Package

If your package is lost or damaged during shipping, please contact our customer service team at naitvecos@site.com within 7 days. We will help you resolve the issue.

  1. Shipping Restrictions

We are currently unable to ship to certain regions or countries. If your address is not within our shipping range, you will not be able to select a shipping option at checkout.

  1. Modify Shipping Address

Once your order has been submitted and processed, we will do our best to modify the shipping address at your request. However, please note that we are unable to change the address after the order has been processed. Please confirm your shipping address before placing an order.

  1. Contact Us
    If you have any questions about shipping, please feel free to contact us via email:
    📧 naitvecos@site.com

We appreciate your support and look forward to providing you with a pleasant shopping experience!