- How do I place an order for NaitveCos products?
You can browse all the products by visiting our website and select the products you want to purchase. After adding the products to the shopping cart, follow the checkout process to enter the shipping address and payment information to complete the purchase. - What are the payment methods?
We accept a variety of payment methods, including credit cards, debit cards and popular payment platforms such as PayPal. You can choose your preferred payment method during checkout. - How do I track my order?
After your order is shipped, we will send a confirmation email with tracking information. You can check the status of your package at any time through the link in the email. - How do I return or exchange products?
We offer a 30-day return and exchange policy. If you are not satisfied with the product you purchased, you can request a return or exchange within 30 days. Please ensure that the product is unopened and in its original packaging. For detailed return procedures, please visit our return policy page. - Do you ship internationally?
Yes, we ship internationally. The shipping cost of international orders will be calculated based on your shipping address and the weight of the product. You can check the exact shipping costs and estimated delivery time at checkout. - Is my personal information secure?
We take your privacy and security very seriously. We use encryption technology to protect your personal and payment information. Your data is only used to process your order and will not be shared with third parties. - How do I contact customer service?
You can contact our customer service team by sending an email to naitvecos@site.com. We will respond to your inquiry within 1-2 business days. - What if I don’t receive a confirmation email?
If you don’t receive an order confirmation email, please check your spam folder. If you still don’t receive it, please contact our customer service team and we will help you resolve the issue. - Can I modify my order?
Once an order is submitted, we will process and ship it as soon as possible. If you need to modify your order, please contact customer service as soon as possible and we will do our best to help you.
If you have any other questions, please feel free to contact us by email or contact us page. We will do our best to help you!